The experts in patient relationship management
Some see a patient testimonial.
We see a
With a deeper understanding of Morgan’s experience, your brand possibilities are endless.
Patient speaking engagements, advocacy events, and peer-to-peer programs only
scratch the surface of what strategic and lasting partnerships can do to move your
business forward. We don’t just manage patient relationships—we transform them.
Harness the power of patient engagement.
See how collaboration with patients and caregivers can be the catalyst for innovative strategies that improve the patient experience and achieve your objectives.
Tap the potential of partnership
Take your cues from the experts—patients themselves.
Too often pharmaceutical, healthcare, and biotechnology industries keep patients at arm’s length when working with them. In doing so, they miss numerous opportunities to bring depth to their messaging, find solutions to patient needs, and positively impact the patient experience. PEPpartners, a patient relationship management service offered by the Patient Experience Project (PEP), brings a strategic yet compassionate approach to patient engagement. We ensure patients are not only heard and valued but have an ongoing seat at the table.
Put patient centricity on your RADAR.
We find the right patients and caregivers, using targeted channels.
We get to know each patient’s story of living with a complex or rare condition, learning his or her interests and needs.
We provide training and support to give our partners tools to succeed in any role they choose, ensuring their stories are both compelling and compliant.
We plan, coordinate, and deploy our partners in targeted ways that empower patients and help our clients reach their goals.
We foster ongoing relationships with thoughtful interaction and communication.
See the many ways to partner with patients.
- Brand advocates
- FDA advisory committees
- Healthcare provider programs
- Patient advisory boards
- Public relations and media outreach
- Sales training
- Social media
- Speaking engagements
- Video and photo shoots
- PEP Workgroups™
Learn a smarter way to work with patients.
Complete the form below to download Embracing Patients as Partners: A Strategic Guide to Patient Engagement.
Learn how the PEPpartners approach can transform patient relationship management for your business.